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Consumer Affairs

  • What number do I call to reach Bumble Bee Seafoods Consumer Affairs?
    • If you happen to have any questions or concerns regarding our brands, our products, or our company, please call us at 1-800-800-8572.


  • What is Bumble Bee doing in the area of sustainable fisheries?
    • Bumble Bee Seafoods takes the preservation of the world’s fishery stocks very seriously. We take pride in leading our industry with the implementation of a corporate initiative aimed at ensuring the world’s canning grade seafood species that we market to consumers (including tuna, salmon, sardines, shrimp, crabmeat, and clams) are sourced from stocks that are harvested and managed in a manner which ensures continued supply for future generations.
    • Science is at the core of our approach to fisheries management and independent, science-based assessments of stocks are a key component in ensuring the sourcing of sustainable seafood. We have engaged third party experts to assess our various fisheries to determine if they are being managed in a sustainable manner. Our assessments are based on the latest scientific stock assessments completed by various national and international research bodies and they encompass a number of criteria. These assessments are posted publicly on our website.
    • We encourage you to read more about our approach to sustainability on our website //www.bumblebee.com/sustainability/

International Seafood Sustainability Foundation

  • What is the International Seafood Sustainability Foundation (ISSF) and what does it do?
    • ISSF is a global partnership among scientists, tuna processors and WWF, the global conservation organization. ISSF’s mission is to undertake science-based initiatives for the long term sustainability of tuna stocks, reduction of by-catch and promotion of ecosystem health, largely by supporting the conservation recommendations of tuna Regional Fisheries Management Organizations (RFMO) scientific committees.
    • Bumble Bee is a founder of the ISSF which was established in 2009. You can learn more about ISSF and its ongoing work at http://www.iss-foundation.org/home

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Healthy Weight Commitment Foundation

  • What is the Healthy Weight Commitment Foundation and what does it do?
    • The Healthy Weight Commitment Foundation is a first-of-kind national initiative formed to help reduce obesity, particularly childhood obesity, by 2015. As a founding member, Bumble Bee has extended its commitment to health and wellness by teaming with a growing coalition of retailers, non-governmental organizations and food and beverage manufacturers in a multi-year effort to encourage behavior change and provide consumers with the tools to achieve a healthy weight through energy balance.
    • You can learn more about HWCF and its ongoing work at http://www.healthyweightcommit.org

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A note from our CEO about COVID-19x
Bumble Bee Seafood Logo

The coronavirus has changed life, as we knew it, forever. Most people will be touched in some way by the pandemic either physically, emotionally or financially. We’ve all heard heart-breaking stories from around the world about lives that have been lost and severe financial hardships caused by the sudden shutdown of so many businesses.

On behalf of all our team members around the globe, we extend our deepest sympathies to all that are struggling through personal challenges, whatever they may be, and we offer our sincerest gratitude to all the heroes who are helping those in need.

We’d also like to add how important it is for everyone to continue to do their part to slow the spread. Physical distancing is critical, and we must all take this seriously. We use the word “physical” because staying away from people in a physical way does not mean we should be neglecting the importance of social interactions, compassion and patience.

We are one of the largest providers of shelf-stable seafood and it is our honor and our responsibility to do our part, in every way we can, to help to keep people fed with affordable, nutritious protein. To that end, we’re continuing to run our factories in the US and Canada while our partners around the world continue to provide supply.

We take great pride in being a “people-first” company, so our decision to continue operations is done with utmost concern for the people making it possible. We’ve enhanced our safety measures to meet or exceed CDC guidelines and we have increased wages in our factories to assist employees dealing with the incremental costs of working and new, unexpected demands on their households.

We also take great pride in producing healthy, nutritious and safe products for our customers. Please know the manufacturing practices we follow year-round protect our both employees and the products they produce. Our facilities have very few people-to-product interactions, all products are sterilized in a high temperature oven and then packaged in highly automated production lines.

Beyond Bumble Bee, we’re continually looking for ways to extend our “people first” approach to make a meaningful impact. With so many people in need, we know this effort is more important than ever. We’re starting by donating more than $1 million in product to food banks in both the US and in Canada. And we will be looking for more opportunities to make a positive difference in the days to come.

Finally, I want to thank you, our loyal and new customers, for your support. We hope you find the recipes on our website helpful and easy to prepare. I also want to send a sincere thank you to our Bumble Bee Team and our valued supply partners around the world for their tireless efforts, particularly those working in sales, manufacturing, distribution and all our support roles, ensuring we can keep store and pantry shelves stocked.

Please continue to do your part to keep yourselves and your families safe during this truly unprecedented time.

With Gratitude,
CEO, Bumble Bee Seafoods